Error Correction
You have the right to challenge and correct inaccurate information found during a comprehensive background check. If you know that information presented on the Maine Background Check Center (MBCC) report is incorrect or incomplete you must seek a challenge and ask for a correction to the reporting entity as follows:
State Criminal Records: You must challenge incorrect or incomplete state criminal record information maintained by state criminal record repositories directly to the state where the record is maintained.
State of Maine criminal history records may be challenged by contacting the Maine State Bureau of Identification (SBI) directly by writing the State Bureau of Identification, State House Station #42, Augusta, ME 04333-0042, or online at https://www.maine.gov/dps/msp/about/sbi. The SBI is responsible for correcting the record and notifying the MBCC. The MBCC will issue a final background check report to your employer upon completion of the error correction process based on the final record released by the SBI.
Federal Criminal Records: You must challenge incorrect or incomplete criminal record information maintained by the Federal Bureau of Investigation (FBI) by communicating directly with the Federal or State agency responsible for submitting the criminal record to the FBI. Alternatively, you may challenge the accuracy of the FBI record directly to the FBI by writing the Criminal Justice Information Services (CJIS) Division, ATTN: Summary Request, 1000 Custer Hollow Road, Clarksburg, WV 26306, or online at https://www.fbi.gov/services/cjis/identity-history-summary-checks. The FBI is responsible for correcting the record and notifying the Maine Background Check Center, and a revised Background Check Report can be issued. (See 28 CFR §§16.30 - 16.34)
Public Registries:
If you believe that disqualifying offense information listed on a Federal or State registry is incorrect or incomplete, you must contact the agency responsible for maintaining the registry.
Office of Inspector General (OIG) List of Excluded Individuals/Entities (LEIE)
E-mail Address: sanction@oig.hhs.gov
Telephone: (202) 691-2311
Mailing Address: HHS, OIG, OI, Attn: Exclusions, P.O. Box 23871, Washington, DC 20026
Website: https://exclusions.oig.hhs.gov/
The Dru Sjodin National Sex Offender Public Website (NSOPW)
To correct any errors in registration information, you must contact the state registration officials where the record is held.
Website: http://www.nsopw.gov/
Other States' Registries:
To correct errors on registry information, you must contact the officials that maintain the registry in each state. The Background Check Center checks the following registries:
Maine Sex Offender Registry
Contact the Sex Offender Registry (State Bureau of Identification)
E-mail Address: maine_SOR.help@maine.gov
Telephone: (207) 624-7270
Maine Registry of Certified Nursing Assistants (CNA) and Direct Care Workers (DCW)
Contact the CNA and DCW registry
E-mail Address: dlrs.cnaregistry@maine.gov
Telephone: (207) 624-7300
Maine Program Integrity Excluded Providers: List of Excluded Individuals/Entities
Contact Maine Department of Health and Human Services, Program Integrity Unit
Website: https://mainecare.maine.gov/mhpviewer.aspx?FID=MEEX
Telephone: (207) 287-4660 TTY: Maine Relay 711
Mailing Address: 221 State Street, Augusta, ME 04330
Maine Background Check Center: Request for correction of errors
If an error appears on a Maine Background Check Center Report you must follow the procedures outlined in the Maine Background Check Program Rules by contacting MBCC
E-mail: DHHS, MBCC-Admin <MBCC-Admin.DHHS@maine.gov>
Telephone: 888-572-5839 TTY: Maine Relay 711
Mailing Address: 11 State House Station, Augusta, ME 04333
Out of State Registries
The employer has the option to search Out of State Registries based on information you provide in your application. You must contact each state registry for corrections to that information. If there is an error found in information listed on registries in other states, you must contact that particular registry for corrections.
Professional Licensing
If you believe that information provided about your professional license is incorrect or incomplete, you must contact the agency responsible for the licensing data.